Case Study: Building a Custom Spray Foam Rig for D&D Spray Foam Inc.
Starting a new spray foam business can be challenging, especially when it comes to selecting the equipment that is literally the backbone of your business.
When David Butler, a first-time spray foam business owner based in Glenwood, Minnesota, approached Oak Ridge Foam & Coating Systems, Inc. to build their first spray foam rig, they needed expert guidance to help them navigate the industry and make cost-effective decisions.
Through a collaborative and consultative process, Oak Ridge delivered a custom spray foam rig that met their immediate needs and set them up for long-term success.
Challenge: Build a Spray Foam Rig that Meets Existing and Future Business Needs
David was starting a spray foam business, D&D Spray Foam Inc., basically from scratch. As they were just starting out, they needed a rig tailored to their current needs that would allow them to scale their spray foam business moving forward.
“This is a new business for us, and we are excited,” David said. “We also plan on adding concrete lifting in the near future as well.”
In addition to making sure the spray foam equipment and rig met their needs, David also had to balance cost with long-term flexibility and performance. Since they were new to the industry, proper training was also essential.
Solution: Build a Collaborative Business Partnership with Oak Ridge
After searching online for the right spray foam partner, D&D Spray Foam Inc. decided to work with Oak Ridge.
“After looking at a couple of companies, we [contacted Oak Ridge] through the website,” David Butler said. “The salesperson contacted us the very same day and answered all of our questions.”
At Oak Ridge, our knowledgeable sales team has a collaborative discovery process to identify the client’s current and future needs. This helps ensure they get exactly what spray foam equipment they need for their business.
“The problems are resolved by equipping the customer with the right equipment/rig for the type of work they plan on doing,” said Bill Brabender, Sales Representative at Oak Ridge. “Nothing is worse than not having the proper equipment for a job.”
Key things we discuss include:
- Type of work
- Trailer size and capacity
- Diesel vs. gas generators
- Types of spray guns
- How many spray guns
- Hose length
- Safety equipment (breathing board vs. fresh air pump)
- Build timeline
- Budget and financing
- And more!
It’s this professional, collaborative process that our customers say stands out in the industry.
“The team at Oak Ridge answered all our questions and, more importantly, asked many questions we didn’t think of,” David said. “It was a very transparent approach and we never felt pressured into making a decision.”
In addition to mobile spray foam rigs, Oak Ridge provides hands-on training to get you up to speed on using the rig and safety protocols. We’re also a one-stop shop for ongoing support, including spray foam, polyurea coatings, replacement parts, and more.
Results: A Solid Long Term Business Investment
David and his team received a custom spray foam rig that met all their needs and exceeded expectations. While they’re just getting started, the rig is primed for future growth and can support future concrete lifting projects.
“Our first customer was actually ourselves,” David said. “We are farmers as well, and we have a pole shed that we sprayed. It was a perfect start for us because we can hone our spraying skills before spraying our first customer.”
The transparent and consultative sales process helped the client feel confident and well-supported
“Everyone we worked with during the process was helpful and professional,” David said.
Need a New Spray Foam Rig?
If you’re looking for a mobile rig tailored to your unique needs and a long-term business partner for materials and parts, contact us today! Our experienced team is ready to help you build a rig that ensures success now and supports your growth for years to come. Let Oak Ridge be your one-stop shop for all your spray foam equipment and service needs.